Top 5 trade deals that changed history The rapid growth in market share of Long-Term Service Agreements LTSA has caused a paradigm shift in the business aircraft aftermarket.
As such, aircraft owners no longer need to take on the risk of managing maintenance on a time and materials basis.
Instead, Original Equipment Manufacturers OEMsnamely, designers and manufacturers of aircraft and engines, now proactively offer and share the benefits of LTSAs with aircraft owners.
LTSAs therefore enable the aircraft owner to experience an outstanding level of service at a fixed price, which is far less expensive than the traditional time and material business model that had the aircraft owner assume all maintenance risk and volatility of cash flow.
This transition coincides with the growing popularity of the business aircraft market: Large Cabin customers are always searching for faster, larger, more luxurious ways to travel and with the ability to travel even further than before with less down time.
To this end, Rolls-Royce is working closely with airframe partners to address these desires and provide market-leading products and levels of service that can accommodate them. As well as offering flexibility, being available for both new and in-service BR, BR, Tay and AE engines, it also provides operators with significant financial benefits, including predictable maintenance costs, reduced capital investment and, perhaps most importantly, increased aircraft residual value.
Along this vein, Rolls-Royce is also making a strong push to develop its network of Parts Distribution Centres in order to exceed customer expectations and improve the time needed to ship.
In terms of parts centres, we are opening new stores in the Middle East, Asia, and South America, and we are also establishing a globally distributed provision of On Wing Care specialists and loaner assets. Almost 1, aircraft around the world are now covered by CorporateCare and more than 70 percent of new delivery Rolls-Royce powered aircraft are enrolled in the programme.
This popularity is also explained by the fact that Rolls-Royce was responsible for creating the concept of services on a fixed-cost-per-flying-hour basis in the first place. Additionally, what made PbtH so unique was that it offered a complete engine and accessory replacement service on a fixed-cost-per-flying-hour basis, which enabled the operator to forecast costs with great accuracy, thereby enabling the mitigation of maintenance cost risk and avoiding the necessity of investing in stockpiles of engines and accessories.
In addition to addressing unscheduled events and managing costs, CorporateCare delivers an advantage at the time of asset sale. Brokers have confirmed to us time and time again that CorporateCare-enrolled aircraft actually sell quicker, and with greater residual value, than those outside the programme.
With this in mind, Rolls-Royce recently implemented an overhaul of its technical publications in order to provide clear, comprehensive and up-to-date guidance for its customers.
And taking that one step further, the entry of the BR engine into the service came with the introduction of 3D technical publications. This technology is now being rolled out to other engines also, including the highly popular BR In Rolls-Royce introduced its automatic Engine Health Monitoring data downloads for the G aircraft, and has recently extended this well-received service to the G and G As such, there is an ongoing focus for the company to reduce the need for manual downloads, while also improving its overall data acquisition from in-service aircraft.
Naturally, there is a mobile app to add further convenience to the service — MyAeroengine Support provides essential maintenance information to aircraft owners and operators on the go.
With technology and customer care at the forefront of the business model at Rolls-Royce, this historic company continues to set new precedents and trends, thereby consistently taking the market into unchartered, but much-welcomed, territory.Rolls Royce Power By Hour The Story of an Hour The Story of An Hour Because of Mrs.
Mallard's heart condition, everyone basically tiptoes around her . Engine maintenance programs for business jets are commonplace today, but when Rolls-Royce introduced Power By the Hour (PBH) in the s, it was all alone, albeit not for long, since Garrett (now.
Rolls-Royce is now pioneering “power-by-the-hour” in the marine field and claims the model could reduce customers’ maintenance costs . Nor Lines and Rolls-Royce have signed a groundbreaking ‘Power by the Hour’ service agreement for the two gas-powered vessels, Kvitbjørn and Kvitnos.
Optimal performance The agreement – the first of its kind for Marine – means that Nor Lines hands the responsibility for service planning and performance back to Rolls-Royce. Rolls-Royce, the global power systems company, today celebrated the 50th anniversary of 'Power-by-the-Hour', its pioneering approach to engine maintenance management that forms the basis of the company's market-leading CorporateCare® service.
Rolls Royce – Power By the Hour Project Report Prepared by PHANESH V. R.
ATMURI Rolls Royce – Power By the Hour 1 Executive Summary Today most Multi National Companies that are operating globally are realizing that they have to take complete control of After-Sales-Service, in order to compete effectively and synergize their .