We share a common root, and the root is Mother Earth.
An insensitive remark about a colleague's culture can create resentment and distrust that don't go away. Insensitivity can make company statements that value diversity look hypocritical.
Having the skills to work with people of different cultures is key.
What Is Cultural Sensitivity? Cultural awareness is knowing that there are multiple different cultures - based on religion, ethnicity, nationality and other factors - that have different attitudes and outlooks. Cultural sensitivity involves accepting those differences without insisting your own culture is better, or that everyone should do it your way.
Cultural-sensitivity skills are sometimes called cultural competence, or the ability to work alongside people with different cultural attitudes and behaviors and to do so effectively. Communications Skills Communicating in a diverse, multicultural environment can be awkward. For example, someone might make a sweeping and inappropriate generalization to a coworker about what "his people" are like, causing discord.
More subtle problems can involve the differences in how people from different cultures communicate. A gesture that's acceptable in one culture might be meaningless or offensive in another. In some cultures, criticizing or correcting your boss openly is much less acceptable than it is in the United States.
Posters or employee handbooks can provide employees with some basic guidelines, explaining what the employer expects. In some cases, training sessions might be necessary so that employees can avoid treading on cultural landmines. Team Building Building and running teams are valuable professional skills.
Doing this in a multicultural workplace is more challenging and more valuable. A team-builder has to communicate well and be aware of cultural conflicts that crop up, even subtle ones. The team builder also has to be aware of her own biases, and accept that in a cultural disagreement, one culture's values aren't automatically correct.
When To Be Flexible Flexibility in dealing with cross-cultural matters is another valuable skill. Cultural sensitivity includes respecting other people's important days and realizing that they might need them off.
If there are instances when you have to be inflexible, you need to communicate why. Some cultures are more relaxed than others with less clockwatching.
If you need someone to complete their tasks on an airtight schedule, you need the communications skills to explain why that's important.Dealing With Differe nc es page 3 Orville Boyd Jenkins to change enough to fit in with the African situation and work within the terms of the differences which exist.
While the book is written for the European coming to Africa, it should also be helpful for. International Journal of Business and Social Science Vol.
3 No. 6; [Special Issue -March ] Cross-cultural Differences in Management. v DEALING WITH CROSS-CULTURAL CONFLICT IN A MULTICULTURAL ORGANISATION: AN EDUCATION MANAGEMENT PERSPECTIVE SUMMARY This study investigated the effect of cross-cultural differences on conflict episodes in.
2. Workplace etiquette. Different approaches to professional communication are just one of the innumerable differences in workplace norms from around the world. CT Business Travel has put together a useful infographic for a quick reference of cultural differences in business etiquette globally..
For instance, the formality of address is a big consideration when dealing with colleagues and.
Cultural differences in dealing with DEATH? Impact of Culture on loss. When discussing the cultural beliefs and practices of a specific ethnic minority population, it is always important to avoid blanket generalizations.
Assuming that all individual members of a certain culture think, believe and behave exactly alike can result in stereotyping and an .
But everyone also has ignorance, biases, and prejudices when it comes to dealing with those who are different.
To be culturally competent is to know where your understanding ends and your ignorance begins, and to be committed to learning about and respecting differences in others.